Below FAQ are some common concerns of our clients or consigners, if you have other questions, please just send it to info@newtoyou.net
Our customers are always looking for designer labels that are in excellent condition, stylish and trendy. Items that are in season, and in brand new condition. We like to say we take your “buying mistakes” as opposed to something you loved and wore a bunch and now want to get rid of - or something that’s been languishing in the back of your closet for the past 15 years or so. For more information, check out our What We Accept page. We take women's and men's clothing, shoes, purses, jewelry, belts, and scarves.
There are certain labels we don’t take at all: Ann Taylor, Chicos, Jones New York, Talbots, Banana Republic etc. These items are so readily available at so many places, that we never get any requests for them. In addition, do not accept: bridal, children’s wear, swimwear, lingerie, fur coats, items more than 2-3 years old, or any mass-produced labels from stores like Old Navy, Sears, White House Black Market, JCPenney, Macy’s, Aeropostale, New York & Company, Target, Forever 21, H&M, etc. We do NOT accept fake designer goods of any kind.
We do work on an appointment basis. This works to your advantage if you want to be able to take back items, should we find that our customers would not appreciate them (it’s all about making money, for you and us!)

We are not a drop off for a thrift store, if you have items that are not on our list, we suggest you can take them to Planet, Goodwill, and Clocktower Thrift Store.

The third option is to post-a-box. We have clients mail boxes from Florida, New York, New Jersey, Utah, and all over the states!

While there is no maximum number of items you may bring in to consign, we do not accept less than 4 items unless one or more of those items will be priced at approximately $100 or more.
We are scrupulous about cleanliness for a reason - we believe resale shopping should be a pleasant experience, not only for your eyes but for your nose. A store filled with clean smelling clothing is much more pleasant than a store that smells like dirty laundry, wouldn’t you agree?
Different consignment stores specialize in different things, because we all cater to a certain clientele. We say no approximately 80% of the time. We are a small shop, and space is limited. Our customers find it difficult to browse when the rails are not easy to shop. We have discovered over time that our shoppers are not interested in purchasing the more readily available labels from us such as Ann Taylor, Chico's, Jones New York, etc. As a result, we have fine tuned our selection process to presenting carefully curated pieces that passes a unique cross between good quality, style and imagination.
We have a certain idea of what our customers are looking for. Even though your items might be brand new and in perfect condition, if we feel that a particular style is not something our customers would want to purchase, we will say no.
You can take your items back if they don't sell after the 90 day consignment period, however most people choose to donate to charity. If you prefer, we can donate them for you to E.C.H.O., the Ecumenical Community for Helping Others. If you do wish to take items back that have not sold - you will have two weeks from your pick up date to come get them, seeing as we have limited space.
We have been blessed to be in business for over 25 years. We attribute our success and longevity to our ultra-picky selection process. We have been honored with best - picks, favorites and articles by the Washingtonian magazine, Washington Post Express, Arlington Magazine, DC Style Magazine, Organic Style, and numerous blogs. We were also featured on the NBC Today Show, along with Ina’s in New York.
We do not purchase items outright, you will be paid by check at the end of the consignment period for items sold.
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